Difference between revisions of "Swestore-iRODS"

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= Apply for storage =  
 
= Apply for storage =  
  
All standard SNIC Swestore projects are managed using the SNIC User and Project Repository portal (SUPR). Please follow the instructions on the [SNIC web site¡ https://www.snic.se/allocations/] page to apply for storage.
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All standard SNIC Swestore projects are managed using the SNIC User and Project Repository portal (SUPR). Please follow the instructions on the [https://www.snic.se/allocations/| SNIC web site] page to apply for storage.
  
 
= Support and Help Desk =
 
= Support and Help Desk =

Revision as of 13:39, 21 March 2018

About Swestore

Swestore is National Research Data Storage Infrastructure operated by the Swedish National Infrastructure for Computing (SNIC).

The resources provided by Swestore are made available through open procedures such that the best Swedish research is supported and new research is facilitated. The purpose of Swestore allocations, granted by Swedish National Allocations Committee (SNAC), is to provide large scale data storage for “live” or “working” research data, also known as active research data.

Due to the current funding model, allocations made available through open procedures and granted by SNAC are intended for "Managing of active data". This type of allocations on Swestore have some usage limitations unless specifically stated otherwise in separate contract:

  • Swestore allocations are NOT supposed to be used for backups and such requests for allocation will be rejected. Please, check with your university (home institution/organisation) IT department about backup services, strategies and policies in place. If such services do not exist or if you can’t access them for different reasons, please contact us at support@swestore.se;
  • Swestore is NOT supposed to be used as archiving service, long-term storage or repository for “static” data. Once data is no longer in the process of change, and decision on which data should be retained shared and/or preserved has been taken, data should be moved toward appropriate data services. The higher education institutions are responsible for archiving and long-term preservation of research data produced by researchers employed by them;

If you would like to purchase SNIC Storage services and/or Swestore storage allocation, please contact SNIC Office at office@snic.se

Apply for storage

All standard SNIC Swestore projects are managed using the SNIC User and Project Repository portal (SUPR). Please follow the instructions on the SNIC web site page to apply for storage.

Support and Help Desk

If you have any issues using Swestore, please do not hesitate to contact support@swestore.se.

SNIC Swestore provides also a Help Desk service. You can request assistance and Swestore operators will assist you directly.

Support and Help Desk services are available during the regular office hours of operation (i.e. 09-17), except when the SNIC partner centers are closed due to Holidays, Administrative Closing, or Inclement Weather. Support service may have better service hours as defined above. However, outside of service hours Swestore Support providers do not guarantee the presence of personnel able to handle service requests or able to solve incidents.